What is the first level of listening according to the five levels identified?

The first level of listening is characterized by a lack of engagement and presence, where the listener is not truly focused on the speaker or the content being shared. This level reflects a state of distraction, indifference, or preoccupation with other thoughts or actions. When a person is in this mode, they are not actively processing or considering the speaker's message, which can lead to misunderstandings or missed information.

In contrast, the other options represent levels of listening that require more awareness and involvement. Empathetic listening entails understanding and sharing the feelings of the speaker, while selective listening refers to hearing specific parts of the conversation that interest the listener, often neglecting others. Alternative listening are approaches that emphasize varying degrees of engagement and interpretation, moving beyond mere presence.

The concept of these listening levels underscores the importance of being fully present and actively engaged in communication, which is critical in settings such as court environments where clarity and understanding are paramount.